Résidences Trigano is committed to protecting your data in accordance with applicable personal data protection regulations, in particular the French Data Protection Act of January 6, 1978, as amended, and the European General Data Protection Regulation (EU) 2016/679 (GDPR).
Our commitments regarding the protection of your personal data
To allow you to browse our website with complete peace of mind, Résidences Trigano, as Data Controller, explains how we collect, process, and use your personal data in order to provide you with new services while respecting your rights.
We protect your privacy by ensuring the protection, confidentiality, integrity, availability, and security of the personal data you entrust to us across all our communication channels.
We take all necessary measures to:
- Provide you with clear and transparent information on how your personal data is collected and processed;
- Implement all technical and organizational measures necessary to protect your personal data against disclosure, loss, alteration, or unauthorized access;
- Retain your personal data only for the period necessary for the intended processing purpose or service;
- Offer you the ability to access and modify your personal data at any time.
To achieve these objectives, we implement appropriate technical and organizational measures to ensure compliance with applicable personal data protection laws.
1. When and what personal data do we collect?
Your personal data may be collected when:
- You visit our website, which may use cookies;
- You create an account on our website;
- You submit a contact request;
- You communicate with our customer service department;
- You subscribe to our newsletter;
- You request an appointment;
- You apply for a job offer.
In this context, Résidences Trigano, acting as Data Controller, processes your data in compliance with applicable regulations for the purpose of handling your request and communicating with you. Following registration on our website and subject to your consent, you may receive newsletters and informational content.
Information strictly necessary to provide a service is marked with an asterisk and generally includes your first name, last name, and email address. For information regarding cookies collected during your visit to the Résidences Trigano website, please refer to Section 4 “Cookie Management”.
2. Who are the recipients of your personal data?
We ensure that only authorized persons within Résidences Trigano have access to your personal data.
We may share your data with third parties acting as data processors under contractual agreements for hosting, storage, communication, data processing, database management, or IT maintenance services. These companies and processors are subject to the same security and confidentiality obligations as Résidences Trigano.
3. Where is your personal data stored?
Data is stored in compliance with French legislation and European regulations.
If one of our service providers operates outside the European Union, we protect the confidentiality of your personal information and your rights by using data protection clauses recommended by the European Commission.
Data retention periods comply with CNIL recommendations and/or legal obligations:
- Account data: 3 years from your last contact with Résidences Trigano.
- Prospect data: 3 years from your last contact with Résidences Trigano.
At the end of these periods, we may archive the data, particularly to comply with statutory limitation periods for legal actions.
4. Cookie management
When visiting our website, and subject to your consent, cookies may be stored on your device through your browser software. Cookies involve reading and/or writing information on a user's device and allow us to recognize your device during future visits throughout their validity period.
Partners, service providers, or third-party companies may also place cookies on your device. Some cookies are essential for website navigation and deleting them may cause difficulties. Only the issuer of a cookie may read or modify the information contained within it.
You may accept or refuse cookies through the consent platform available on the website and may change your choice at any time by clicking the dedicated icon displayed on your browsing page.
| Cookie owner | Purpose | Privacy policy |
| Audience measurement and performance analysis | Comment Google utilise les cookies – Règles de confidentialité et conditions d’utilisation – Google |
Through your browser settings, you may at any time choose to accept or reject cookies.
Please note that refusing cookies or deleting stored cookies may affect your browsing experience and access to certain services requiring cookies.
5. Our security and confidentiality commitments
Respecting your right to data protection, security, and confidentiality is our priority.
Résidences Trigano implements organizational and technical security measures appropriate to the sensitivity of personal data in order to protect it against malicious intrusion, loss, alteration, or unauthorized disclosure.
Data protection is considered from the design stage when developing, designing, selecting, and using services involving personal data processing.
Access to personal data is restricted to Résidences Trigano employees or service providers acting on behalf of Résidences Trigano who require such access to perform their duties. All persons with access to your data are bound by confidentiality obligations.
6. What are your rights?
You have the following rights:
- Right to information;
- Right to object to the processing of your personal data;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to data portability;
- Right to restriction of processing;
- Right to define instructions regarding the retention, deletion, and communication of your personal data after your death;
- Right to lodge a complaint with the CNIL.
You may exercise your rights:
- By email: dpo.tsa@trigano.fr
- By post: Résidences Trigano – DPO – 100 Rue Petit, 75019 Paris, France
If there is reasonable doubt concerning your identity, Résidences Trigano reserves the right to request proof of identity. We will respond to your requests as quickly as possible and, in any event, within one month of receipt.
To help us process your request efficiently, please indicate:
- Your identity;
- The processing activity concerned by your request;
- The right(s) you wish to exercise.
You may unsubscribe instantly from the Résidences Trigano newsletter directly through the newsletter itself. If you encounter any difficulty regarding the management of your personal data, we encourage you to contact us before submitting a complaint to the CNIL.